We will like you to attest testimonials to us just like what we have from our clients:
Pingwu County, Yanting County
In a short four months, Abacus Property Management has proven to be a good choice of managing agent. The team was quick to acclimatize themselves to the estate, and worked hard to manage our service partners, as well as our residents' expectations.
They proved they were able to resolve disputes well. Our MC was able to make quick decisions because of their in-depth knowledge of estate management matters. In all, we are pleased to have engaged Abacus Property Management.
9th Management Council MCST 3534
Yanhe Tujia Autonomous County
Since Abacus Property Management took over, the standard in the estate has improved tremendously. They cleared the backlogs in a sturdy and speedy manner which slowly gain the trust of the council. In addition, they have spotted many faults and gaps which the previous Managing Agent failed to do.
They are well versed in developer items and also help to mitigate the developer issues in the estate. One of it is a big scale project by getting the developer to re-install the fins which worth more than $150,000.
They manage the day to day operation with professionalism and possess great customer service skills which win the heart of the residents. My residents felt a significant difference from the previous Managing Agent.
Unlike other Managing Agents, they have a very strong, responsive and dedicated HQ management team who were constantly involved. They worked as a team and supported each other well.
Overall, we are pleased with the standard of service and we will propose to have other estates engage Abacus Property Management as their trusted Managing Agent.
2nd Management Council MCST 4528
Abacus Property Management PL was appointed by Sport Singapore to run the Recovery Centre Altitude House (RCAH) starting from 15 Jan 2018. RCAH is a 56-bedder facility. The running of the RCAH included the programming of access cards, preforming check-in and check-out services for overseas and local national athletes, and to maintain a high level of cleanliness of the premises.
In a short period since Sport Singapore has appointed Abacus Property Management PL, we found them to be a responsible Facility Management Company. Their team has seamlessly managed the RCAH, checked in a few sport teams and liased with our National Sport Associations well.
Their Executive Director Royston attends important meetings with us and provides strong oversight for their area of work.
NSA Business Centre
Singapore Sports Institute
Ai Xinjue Luowu
Since Temporary Occupation Permit was obtained in 2015, we face numerous façades and building issues as with most new estates. We have a hard time pursuing claims and defects to be rectified by the main contractor and developer as their action taken were not proactive and the developer was firm in their stand on some issues that were escalated.
Abacus Property Management HQ advise council with due diligence and our site team has both operation and technical experience to manage our estate. All this while, they are consistent and demonstrated professionalism. Within a short period of time, many issues were resolved and claims begin to pick up its progress.
Some of the noteworthy milestones are:
- Negotiated for an up-to-standard fire lobby door in all lobbies from the developer.
- The estate has unusually high-water bills from 2016 – 2017. Abacus Property Management managed to secure a substantial portion of claims from the government authority and is pursuing the balance amount from the developer.
- Abacus Property Management went the extra mile to implement a facility management app which will allow real-time defects report to the developer. These defects reports are prepared by the team during their daily inspection and caters to residents’ feedback.
We expect them to continue this standard and to other potential estates that Abacus are awarded the project with.”
2nd Management Council MCST 4323
Our estate has engaged several management companies over the years, but Abacus Property Management has shown they are highly regarded among real estate professionals. We are impressed by the breadth of knowledge and enthusiasm of their staff deployed to our estate. We appreciate their proactive resolution of estate matters, something we found lacking at other management companies we've engaged.
Abacus Property Management is re-appointed by the incoming council after AGM and has been consistent in discharge of their duties. We know that when we contact Abacus Property, our concerns or questions will be addressed quickly and thoroughly and we will be treated with patience and courtesy.”
7th Management Council MCST 3398
Although there were some minor incidents of service disruptions during the first two months, the dedication and diligence of the site team at Sunglade Condominium enabled the transition to be in good order. After 7 months of service, the site team from Abacus achieved a good performance level with potential to attain a higher score.
One other good aspect of Abacus worth mentioning in this document is the Senior Management representatives who are not stationed in Sunglade also demonstrate eagerness to lend support to the site team to boost morale.
I am happy to recommend to any MCST who considers appointing a new Management Agent to also consider Abacus.
12th Management Council MCST 2874
Being the second largest estate in Singapore with its over 4000 teeming residents, managing our estate effectively and efficiently has never been easy. Your team however has always been working hard to keep our estate well managed. As ours is an ageing estate with escalating cost, we truly appreciate your usual support to our continued efforts to keep the same in check.
I will like to take this opportunity to thank you and your team for working closely with me and my council colleagues to keep our estate a vibrant, safe, clean and enjoyable community!
17th Management Council of MCST 2203
In the first week of taking over in the management of the estate, during this critical transformation period, Abacus effectively took control of all our existing contractors without any issues, uncovered discrepancies with the manpower of the Security Guards, proposed numerous preventive measures and reviewed our existing SOPs.
Abacus managed to a surplus of 3.4% of our operating budget through better negotiating contracts skills, efficient management and cost savings in the rejuvenation of an ageing estate.
It is a testimony to their slogan, “Adding value to your real estate”. A promise that can be seen and is fulfilled everyday without doubt.
18th Management Council of MCST 2208
I’d like to express my appreciation to Abacus Group for their excellent work in one of our commercial properties they managed at 115 King George Avenue.
We are highly appreciative of their work; we needed to regularize everything that had not been done for years. I feel they have gone far and beyond their initial scope ascertained.
I am confident about their knowledge in Facility Management and I can surely recommend Abacus Property to commercial property investors.
Their dedication to provide professional advice and attention to detail have aided in keeping the Management Corporation maintenance and finance status on track.
I would highly recommend them to anyone who is looking for a responsible and conscientious Managing agent.
15th Management Council of MCST 2479
It was a right move that MCST 2644 engaged Abacus Property Management as Managing Agent for Tampines Court. There have been too many occasions to enumerate in which the council have found that their work to be beyond our standards.
15th Management Council of MCST 2644
We have excellent opportunities in acquiring invaluable experience with a diverse portfolio of mixed development, residential, commercial and industrial properties since our inception in 2008.